Comments on: 10 Listening Blocks to Effective Communication

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How Effective Are Your Interpersonal Communication Skills? — Wed, 23 Jun 2010 03:27:45 +0000

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By: susanryoung

susanryoung — Fri, 30 Apr 2010 18:51:34 +0000

Emotions definitely cloud communication. Thank you for your comment Ron!
Cheers~ Susan

By: Ron Hudson

Ron Hudson — Thu, 29 Apr 2010 22:16:39 +0000

Susan, what an insightful post! One aspect of listening that will make the blocks crumble is the emotion of empathy. When the person talking believes that we are sincerely focused on understanding their perspective, it opens them to our perspective. It’s also important to step outside our perspective and theirs, so that we activate objectivity.

Again, insightful post! I look forward to the next one.

Wishing you and yours incredible success,

Ron

By: 10 Signs You Need to Improve Your Customer Service

10 Signs You Need to Improve Your Customer Service — Tue, 23 Mar 2010 21:25:51 +0000

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By: susanryoung

susanryoung — Tue, 16 Mar 2010 15:15:43 +0000

Hi Chuck,
That’s an excellent point! I am a fan of Toastmasters and have to agree, the speaking is definitely connected to listening—and vice versa. I am glad you pointed that out :)
Best regards,
Susan

By: Chuck Flagg

Chuck Flagg — Tue, 16 Mar 2010 14:34:25 +0000

Great column Susan. I wanted to suggest that one of the best things I ever did to improve my listening skills was joining a local Toastmasters group. I know people think of Toastmasters just for improving their speaking skills, but there are so many roles in the meeting that require you to listen.

Great column. Thanks for sharing!

By: Daniel Johnson

Daniel Johnson — Sat, 06 Mar 2010 17:37:37 +0000

Thanks. I enjoy reading your blogs. Always interesting and important in being a better person.

By: uberVU - social comments

uberVU - social comments — Mon, 01 Mar 2010 23:06:53 +0000

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