Comments on: 99 Ways to Improve Your Communication

By: Communication – 99 ways to speak and be heard!

Communication – 99 ways to speak and be heard! — Tue, 29 Jun 2010 01:36:04 +0000

[...] Resource: 99 Ways to Improve Your Communication [...]

By: susanryoung

susanryoung — Mon, 28 Jun 2010 23:19:24 +0000

Hi Susan-
I truly appreciate the real-life example you shared on diffusing conflicts. Your techniques help to bring the message home.
Thank you!
Best regards~
Susan

By: Susan Winlaw

Susan Winlaw — Mon, 28 Jun 2010 15:57:11 +0000

What a fantastic list of tips. Thank you very much Susan and also to all those who augmented them. When I was actively managing a team of people, number 36 would come up often. Since the people had to deal with issues, they were frequently angry with the person at the other end. I was able to get them to stop sending the angry emails or making the phone call immediately – but a way to handle their immediate response so it did not internalize, I encouraged them to write the email and address it to themselves. This allowed them to write off the anger and it very often provided them with some points to use in a positive manner when they were calm and able to handle the response. When it was a phone call that was needed as a reply, we used the same email technique. It was amazing how the amount of anger dissipated over time and everyone was much calmer in their attitude. They took offense less.
It was a pleasure to tweet this out.
S>

By: Benita Tyler

Benita Tyler — Fri, 18 Jun 2010 15:44:08 +0000

What a great list you have here! I especially like #67 on tweeting. Thanks and I look forward to the video series.
Make it a great day!
Benita

By: 10 Ways to Build Rapport with People

10 Ways to Build Rapport with People — Fri, 11 Jun 2010 01:31:54 +0000

[...] sales, own a business, or work for someone else. Rapport building is an art and skill in communication that’s used in all of our relationships every [...]

By: Forecasting Social Media: How Businesses Weather the Storm

Forecasting Social Media: How Businesses Weather the Storm — Mon, 03 May 2010 21:07:51 +0000

[...] Media and the Internet require us to monitor the outside world. We pay attention to how people communicate. Some blow hot air. We watch the windy conversations that take place in chats and groups. We [...]

By: susanryoung

susanryoung — Sat, 03 Apr 2010 01:59:57 +0000

Great information Joe, and so important. You are right on target with the pacing/delivery (I talk fast so I know!) and on the timeframe needed. Your mike tips are also key-thanks so much for sharing your expertise!
Susan

By: Joe Sewell

Joe Sewell — Fri, 02 Apr 2010 14:12:20 +0000

One thing about speaking: pacing and enunciation is everything! A first-time public speaker will be nervous enough to try to talk quickly. This often results in the speaker running out of content before he runs out of time. In a large room, where a microphone and amplification are used, it can also mean nobody understands what you just said. Speak slowly, but don’t drag it out. You’ll feel like you’re talking way too slow, but the listeners will understand what you’re saying better.

Also, know how to use a microphone. If it’s podium mounted, don’t move around Zig Ziglar style. If it’s a handheld mike (not a good idea, usually, but you use what you have), keep it close to your mouth, pointed AT you, not below your mouth pointing up. If you’re wearing a lapel mike, wear it on your lapel! If you aren’t in business formal attire, wear the mike on your shirt below your chin, *never* on one side or the other of your collar. Wearing it on your collar will completely ruin the sound when you turn your head.

Can you tell I’ve been a sound engineer? :)

By: susanryoung

susanryoung — Sat, 20 Mar 2010 15:14:12 +0000

Thanks for your comment Chris. I think we all need a reminder to use a few of these from time to time :)
Susan

By: Chris Eh Young

Chris Eh Young — Sat, 20 Mar 2010 03:27:35 +0000

I love the 99 tips. I wish everyone would use them.

Chris